Self-serve color or grayscale options are available 24/7 in room 3158 on our 36” 24# Bond or 36” 46# Heavy Bond. These printers and the print release station are located on the 3rd Floor in the Printer room 3158. Self-serve black and white laser is also available on 36” 20# bond in our KIP. The KIP is also located on the 3rd floor where the 3rd Floor meets the new wing.
Self-plot jobs are non-refundable.
Jobs sent to these printers will begin processing immediately after payment is received via copy card at the release station also located in Room 3158. The release station will display the cost and status of your print job as well as which machine you have sent your print job to.
The printers will be listed with the paper type, roll length and room location in the name:
A&A MC – Bond – 36” HPT1200 3158
A&A MC – Heavy – 36” HPT1120 3158
And 3rd Floor KIP
Once your print job has been sent to the printer, it will show up in the queue on the release station. Jobs sent to these printers can be released and printed at any time – they will print when their destination printer is available.
At times, the queue for any given machine may be quite busy. If there are multiple print jobs that have been released but have not yet made it to the printer from the queue, the status for those will say “ready”.
“paused” = your print job has been received into the release station and awaits payment
“ready” = your print job has been paid for and is waiting for another file(s) released before it to finish processing
“printing” = your print job is now being sent from the release station to the printer
Q: “What do I do if my print doesn’t come out and the Media Center is closed?”
A: Please email firstname.lastname@example.org if this happens. Do not try to repair the problem on your own. Self-serve printing being a top priority will ensure that we will do everything possible to rectify the issue as soon as possible—generally first thing in the morning when we open. Emailing us this info alerts us to the complication and allows us to hop on it as quickly as we can. It is helpful to include the following information: which printer you are trying to use, the name of your file, roughly what time this occurred and what occurred—even If it’s nothing. If this happens during regular business hours please come alert any full-time staff as soon as possible.
Q: “Can I load my own paper if I’m self-printing?”
A: No. You should NOT open the printer or remove the Media Center loaded paper for any reason. Opening the printer or pressing the buttons on the panel can cause all print jobs to stop on that printer—including YOURS. Supplied papers should be approved by Media Center staff prior to dropoff to ensure the media is compatible with our machines. All supplied paper large format jobs should be submitted as normal through our online print portal (Sheets: User Supplied), but the paper must be dropped off inside the Media Center.
Q: “Can I combine copy cards on one print job?”
A: No. You cannot use 2 copy cards to run one job.
Q: “If I have multiple copy cards with balances on them, can I combine them onto one card?”
A: Yes. You can consolidate balances of multiple copy cards onto one card as long as the combined balance is still under the $50 cap of what the card can hold. You would bring these to the cash register and ask the cashier for assistance.
When submitting a file for printing, please make sure your Adobe Acrobat file is scaled to the size you’d like it to print. To check your file, open it in Adobe Acrobat and hover your cursor over the lower left-hand corner. The file dimensions should pop right up.
Files are accepted through our Online Print Portal on the main page of our website. You must log in with your UM credentials. You will receive an email for a successful job submission, another when we begin working on your job, and another when the job is complete and ready for pickup. No jobs are billed to your student account and all must be paid for at the cash register before removing from the Media Center.
We require your file to be the size you’d like it to print as it is against our policy to scale or alter artwork in any way. We prefer Adobe Acrobat files, but will also accept flattened TIF or JPG files as well.
PREFLIGHT YOUR FILES
Please be sure to check your file in advance for any errors. It’s often helpful to open your file on a different computer to make sure all necessary information is previewing.